What are the biggest delay causes in Glasgow?
The biggest delay causes in Glasgow kitchen installations are design change after sign-off, factor consent on tenement projects, Building Standards inspection scheduling on structural work and appliance delivery slippage.
Design change is the single largest — and single most avoidable — cause. The sign-off checklist and full 3D review before deposit exists to catch changes early. After deposit, one door style change can push the manufacturing slot by four weeks.
How is a snag list recorded?
A snag list is recorded during a joint walk-through at handover, with each item captured as defect + responsible trade + target close date on a signed sheet given to both parties.
Typical snags include a scuffed door edge, a plinth clip that needs re-seating, a light switch finish, a slightly misaligned drawer front. These are minor. The purpose of the list is discipline, not blame.
How does snag close-out work?
Snag close-out works by the responsible trade returning within 10 working days for cosmetic items and within 4 weeks for items that need a replacement part, with the homeowner signing each item off as closed.
Retention on the final invoice is released as items close — either in a single tranche when every snag is closed, or proportionally as each item is signed off, depending on how the client contract is written.
How does retention on final payment work?
Retention on final payment holds 10–15% of the total invoice back until every snag closes, giving the homeowner a financial lever to make sure the fitter returns to complete the list.
Retention is standard practice. A fitter asking to waive retention at handover is a warning sign. The retention is not punitive — it is the industry-standard mechanism that keeps the install on track through the final week.
How does Glasgow Kitchen Fitters step in?
Glasgow Kitchen Fitters steps in when a snag stays open beyond its agreed close date, escalating to the fitter, pausing releases from retention and if needed bringing in a replacement trade from our own team.
Our role is to keep the homeowner supported through the whole programme, not just the sale. Managing the project ourselves means we stay accountable from first fix to final sign-off — see the terms in our terms and conditions for the exact scope.
Common delay causes and their typical impact
| Cause | Typical delay | How it is prevented |
|---|---|---|
| Design change after sign-off | 3–4 weeks | Sign-off checklist and full 3D review before deposit |
| Factor consent on tenement flat | 5–10 working days | Consent application started at design stage |
| Building Standards inspection | 5–15 working days | Warrant approved before day one, inspection pre-booked |
| Appliance late delivery | 2–7 working days | Order placed 6+ weeks ahead, backup supplier held |
| Hidden asbestos at strip-out | 5–10 working days | Pre-install survey with age-of-property risk check |
| Cabinet damage in transit | 2–5 working days | Photo-check on delivery, replacement direct from factory |