Glasgow Kitchen Fitters Terms & Conditions

About us and what we do

Glasgow Kitchen Fitters is a trading name of Stone Group, a sole trader based in Glasgow. We are an introducer and recommendation service. We connect homeowners with independent local Home Improvements who we have vetted. We are not Home Improvements ourselves, we do not carry out any of the work, and we are not the contractor for any job.

Our role, and what it is not

Our role is limited to recommending and introducing you to independent traders we believe are a suitable match for your enquiry. Any quotation, contract, price, schedule, work, and guarantee is agreed directly between you and the independent trader you choose. We are not a party to that agreement.

Our vetting

Before recommending a trader, we carry out due diligence and we monitor the traders in our network on an ongoing basis, including the feedback they receive. If a trader falls below the standard we expect, we stop recommending them. This means we only put forward traders we are willing to recommend based on our checks. However, our vetting is a process, not a guarantee: we cannot and do not guarantee the quality, conduct, timing, pricing, or outcome of any work carried out by an independent trader.

Our liability

Because we do not carry out the work, we are not responsible or liable for the work done by any independent trader, including their workmanship, conduct, delays, costs, or any dispute arising from the job. Any issue with the work itself is between you and the trader who carried it out.

Nothing in these terms limits or excludes our liability where it would be unlawful to do so, including liability for death or personal injury caused by our negligence, or for fraud. Nothing in these terms affects your statutory rights as a consumer.

No guaranteed outcome

Submitting an enquiry does not guarantee that a suitable trader will be available or that you will receive a quote. Our service is provided on a reasonable-efforts basis.

Cost

Our service is free to you as the homeowner making the enquiry.

Your enquiry and how we pass it to a vetted partner

When you submit an enquiry through this website you are asking us to introduce you to one of the independent kitchen fitters in our vetted network. By submitting the form and accepting these terms you confirm that you understand and agree that:

• Glasgow Kitchen Fitters is an introducer only. We are not the installer, contractor or trader for any work and we do not carry out the installation ourselves.
• We will pass the details you give us (such as your name, email, phone number, postcode or area, project type, timeline, rough budget and any notes you add) to one or more vetted independent kitchen fitters in our network so they can contact you about your job.
• Once introduced, any quotation, contract, deposit, price, schedule, work, warranty and aftercare is agreed and carried out directly between you and the independent fitter. We are not a party to that contract.
• We do not sell your details, and we do not pass them to any third party outside the vetted fitter we match you with, other than where we are required to do so by law.
• Your statutory rights as a consumer under Scottish and UK law (including the Consumer Rights Act 2015 and, where it applies, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013) apply against the independent fitter who carries out the work, as they are the party contracting with you.

You can ask us at any time to stop contacting you or to remove your enquiry from our records by emailing hello@kitchenfittersglasgow.com.

Use of this website

The content on this website belongs to us and may not be copied or reused without permission. You agree to use the site and our service lawfully and to provide accurate information in your enquiry.

Governing law

These terms are governed by the law of Scotland, and any disputes will be subject to the jurisdiction of the Scottish courts.

Contact

For any questions about these terms, email us at hello@kitchenfittersglasgow.com